When you register with pijok, you provide certain personal information. This page clearly explains how that information is collected, where it is stored, who it is or isn't shared with, and why.
Important: By creating an account and using pijok, you confirm that you have read this Privacy Policy and agree to how your information is collected and used. If you have any questions, reach out to our support team – assistance is available in Bangla.
Certain information is collected when you create an account on pijok and while you use the platform. This is always done to manage your account, verify payments, and ensure a safe betting experience.
Information Collected at Registration: Full name, date of birth, mobile number, email address, and preferred payment method. This information is required to create an account, as it is essential for identity verification and payment processing.
Information collected during KYC verification: A photo of your national ID or passport along with a selfie. This information is used solely to verify your age and identity. Large withdrawals are not possible without completing KYC.
Information Automatically Collected During Use: IP address, device model and operating system, browser type, session duration, pages visited, and gaming activity logs. This information helps improve the security and performance of the platform.
Payment Information: Deposit and withdrawal amounts, dates, transaction IDs, and payment methods. pijok never stores full card numbers or mobile PINs — payment gateways communicate directly with your bank or mobile banking app.
Pijok will never ask for unnecessary information. If anyone claims to be from pijok and asks for your password or OTP through any channel, it is a scam — report it to support immediately.
Pijok uses your information only for specific, legitimate purposes – never beyond what you would reasonably expect. Below is a list of the primary uses:
Pijok never sells your data to advertisers. User information is never used for any commercial purpose outside of pijok's own services.
To put it plainly – pijok does not sell your personal information to third parties, nor does it share it unnecessarily. That said, there are specific situations where limited information must be shared with certain parties:
In all such cases, only the minimum necessary information is shared. pijok ensures that every party receiving your data upholds the same standard of privacy. No third party is permitted to use your information for their own purposes.
Remember — pijok never sells or shares your information with advertising networks, data brokers, or marketing agencies.
Pijok's website and app use cookies and similar technologies. Cookies are small text files stored on your device that help the site recognize you the next time you visit from the same device.
Essential Cookies: These cookies are essential for maintaining login sessions, storing security tokens, and preventing fraud. Disabling them may cause the platform to function incorrectly.
Functional Cookies: Used to remember your preferred language, theme, or game settings. These can be disabled, but you will need to reconfigure your settings each time.
Analytics Cookies: pijok uses this to understand how many users visit which pages. This data is completely anonymous and is used solely to improve the service. You can disable these cookies from your browser settings.
On the mobile app, device IDs and session tokens are used in place of cookies, serving the same purpose. This data is cleared when the app is uninstalled.
Pijok follows the highest industry standards to protect user data. Security measures are in place at every level to ensure your information never falls into the wrong hands.
Transmission Security: Every piece of data transmitted from your device to pijok's servers is protected with 256-bit TLS encryption — the same standard used by banks and government portals.
Storage Security: All data stored on our servers is encrypted. Passwords are never stored in plain text – they are hashed so that no one can read them.
Access Control: Only authorized personnel can access specific data for designated purposes. All access is logged and reviewed on a regular basis.
Regular Security Audits: Third-party cybersecurity experts regularly audit pijok's systems and conduct vulnerability assessments.
| Data Type | Storage Method | Retention Period |
|---|---|---|
| ID & KYC Documents | Encrypted Vault | 5 Years After Account Closure |
| Transaction Records | Secure Database | 7 years for legal requirements |
| Login & Session Logs | Encrypted Log Servers | 90 Days |
| Gaming Activity History | Secure Cloud Storage | For as Long as Your Account Remains Active |
| Contact Information | CRM System (Encrypted) | 2 Years After Account Closure |
Pijok believes you should have full control over your own data. That's why we uphold the following rights:
You can request a copy of the information pijok holds about you.
If there is an error in your name, address, or mobile number, you can submit a correction request.
After account closure, you may request data deletion once the legal retention period has expired.
You can request that we stop using your data for specific purposes.
You can request an export of your data in a structured, portable format.
You can unsubscribe from promotional emails or SMS messages at any time.
To exercise any of these rights, email us at support@pijok.xyz or reach out via live chat. All requests will be responded to within 30 days of receipt.
Pijok strictly does not serve anyone under the age of 18. This is not just a licensing requirement — it is our own ethical responsibility.
Date of birth is collected at registration, and age is confirmed through official ID during KYC verification. If an account holder is found to be under 18, the account is immediately suspended and all associated transactions are voided.
If the pijok app is installed on a shared device that minors may have access to, it is strongly recommended that you lock the app with a password.
If you suspect a child or minor is accessing your account, change your password immediately and notify support.
The pijok platform uses third-party technology services including game providers (Evolution Gaming, Pragmatic Play, etc.), payment gateways, and cloud infrastructure providers. Strict data processing agreements are in place with each of these parties.
These agreements ensure that third parties receive only the minimum data required for their specific service and are not permitted to use it for any other purpose. pijok also verifies that each third party's own privacy practices meet the same standards.
Where the pijok site contains links to external websites (which we keep to a minimum), pijok is not responsible for the privacy practices of those sites. Please review their policies before visiting.
Pijok may update this Privacy Policy from time to time, whether due to new regulations, technological changes, or updates to our services. If any significant changes are made, you will be notified in advance via email or an in-app notification.
For minor or technical updates, only the date on this page will be updated, so it's worth checking back from time to time. Continuing to use pijok after a new policy takes effect will be considered acceptance of that policy.
If you do not agree to any changes, you may request to close your account. Your account will be closed once any remaining balance has been withdrawn.
For any privacy-related questions, requests, or complaints, contact pijok's Data Privacy Team directly:
Privacy-related requests will be responded to within 30 days. More complex matters may take additional time, but you will be kept updated throughout the process.
Feel free to reach out in Bangla. Our entire support team speaks Bangla and is ready to walk you through any privacy-related questions.
Six Ways pijok Keeps Your Data Safe
All your data is protected using 256-bit SSL technology, which is equivalent to banking industry standards and represents the strongest encryption available today.
Pijok never sells your personal information to advertisers or data brokers. This is not just a policy statement — it is a core principle of pijok's business model.
Third-party cybersecurity experts regularly audit pijok's data protection measures, and any vulnerabilities identified are addressed immediately.
Data is managed in compliance with Bangladeshi law as well as international GDPR standards — one of the strictest data protection frameworks in the world.
What data is collected, why it's collected, and where it goes — everything is clearly laid out on this page. No hidden clauses, no fine print.
You can request to view, correct, or delete your personal data at any time. You can also opt out of marketing messages — no questions asked.
Pijok is built on your trust. To maintain that trust, we uphold each of the following commitments.
This Privacy Policy is a complementary part of pijok's Terms & Conditions. Reading both together will give you a complete picture of your rights and pijok's responsibilities.
Read Terms & ConditionsYour privacy is fully protected at pijok. Register today on a platform you can trust and start betting safely.